Identify three essential training needs you would implement for a group of entry-level workers as a HR Manager of a fast food restaurant.
Explain why you chose the identified skills and how the training will be implemented (e.g. 2-week period at the restaurant; off-site at a training facility, etc.)
Support your post with examples from your experience with customer service in a fast food restaurant.
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The original discussion should be a minimum of 250 words in length.
Respond to at least two classmates’ post with your thoughts. Each reply should be at least 100 words in length.
The three skills you identify may not be listed in the textbook, however, additional factors relative to training can be found in Chapter 8.
Reference any sources used to answer discussions. Course textbook should be referenced in this discussion (in-text included). Examples are listed below.
Reference using course textbook
Format: Author, A. A. (Year of publication). Title of book (edition). Location: Publisher.
Here is the reference for the textbook:
Valentine, S., Meglich, P.A., Mathis, R.L., & Jackson, J.H. (2019). Human Resource Management (16th ed.). Boston, MA: Cengage Learning.
In-text Citation using course textbook
Format: (Authors last name, Year of publication).
Include all names in the first narrative reference. For all subsequent in-text narratives, include only the first author.
Here is an in-text citation:
Internal and external recruiting are implemented in most organizations (Valentine, Meglich, Mathis & Jackson, 2019). With todays technological advances, both employers and employees oftentimes use the Internet as a primary recruiting tool (Valentine et. al., 2019).