Discuss Wells Fargo’s response and resolution to the customer account scandal of 2017. You must analyze how the project response relates to Project Management by incorporating the topics in the attached slides.  What worked and what did not? If you are the project manager, what would you differently?  The following questions must be addressed from a PROJECT MANAGEMENT standpoint.  This is not meant to be a recap of the scandal.

What works and what does not in project management? For example, which Agile is more effective (or not) and in what circumstances?  When is conducting a thorough stakeholder analysis an overkill?

Focus on the top factors leading to project success or failures a particular industry (e.g. financial services, healthcare, etc.) or function (e.g. information technology, marketing, finance, etc.)

Whats the latest development? Where Wells Fargo can be in performance domains such as governance or specific tools like virtual communication platforms?

What is the latest project management tool for managing Wells Fargo?  Where Wells Fargo can be in performance domains such as governance or specific tools like virtual communication platforms?

What are the best practices in
Managing challenging people?
Dealing with complexity?