Plese create a document reflecting on the lesons that we learned today from the Hilton honors case.
Please also see attached the whiteboard notes from the class for your convenience.
Aner these questions:
What are the PROs and CONS of the Program
Cost and Revenues to Hilton Group?
Cost and Revenues to Member properties?
Cost and Benefits to guests?
Cost and Benefits to Employers?
What should Diskin do?