Discuss of types of ineffective listening you most often use and why someone might listen ineffectively.
Discuss benefits of talking less and listening more.
Identify specific strategies someone can adopt to improve listening effectiveness.

Terms need to be used  in paper are:
Insensitive listening
defensive listening
hearing
judging response
mindful listening
paraphrasing
questioning
reflecting
remembering
judging response
supportive listening
factual statement
opinion statement
slang
behavioral description
dialect
emotive language