Write a 300- to 500-word response to the following:

How is knowledge management used in your organization? Is knowledge management important?

Include your own experience as well as two citations that align with or contradict your comments as sourced from peer-reviewed academic journals, industry publications, books, and/or other sources. Cite your sources using APA formatting.

If you found contradicting information to what your experience tells you, explain why you agree or disagree with the research.