Class: Managing Human Resources
Discussion: Creating Psychologically Safe Healthcare Teams
Background:
As you consider necessary qualities for a nurse executive, where do you place the capacity to persuade? Although the position may come with authority to make decisions and give orders, the ability to establish an environment where employees feel free to disagree may be as important, if not more so, than the power invested in your position.
Creating psychologically safe environments within a healthcare setting is one such example.
Environments are generally fashioned by the people in charge and changing how people react and respond is not as simple as flipping a switchor even issuing a directive. It often requires providing strong evidence that encourages a change in behavior.
For this Discussion, you will explore the process of creating psychologically safe healthcare teams by considering how you would educate others about the necessity of providing psychological safety and, specifically, how to achieve it.
ASSIGNMENT: (ALL components must be covered)
Review the Learning Resources on psychological safety. In particular, review the video resources featuring Amy Edmondson, a Harvard professor and expert on psychological safety in the workplace.
Consider the role of team leaders in creating psychologically safe environments, and based on the resources provided, the specific benefits for healthcare organizations.
Reflect on your role as a nurse executive and how you would explain to team leaders and other managers in a healthcare setting their roles in creating psychologically safe environments for team members, including benefits for teams and the organization. Consider possible types of resistance from team leaders and others, and how you would respond.
Include minimum 3 in text citations
RUBRIC:
Answers all parts of the discussion question(s) expectations with reflective critical analysis and synthesis of knowledge gained from the course readings for the module and current credible sources. Supported by at least three current (no more than 5yrs old; preferably from the resources attached), credible sources. Written clearly and concisely with no grammatical or spelling errors and fully adheres to current APA manual writing rules and style.
Resources:
Edmondson, A., & Roloff, K. (2009, September). Leveraging diversity through psychological safety. Rotman Management Magazine, 4751.
Gallup. (2017). State of the American workplace. Retrieved from https://www.gallup.com/workplace/238085/state-american-workplace-report-2017.aspx
ODonovan, R., Ward, M., De Brn, A., & McAuliffe, E. (2019). Safety culture in health care teams: A narrative review of the literature. Journal of Nursing Management, 27(5), 871883. doi:10.1111/jonm.12740
Terry, P. E. (2019). Fearless health promotion and an interview with Dr. Amy Edmondson. American Journal of Health Promotion, 33(4), 493497. doi:10.1177/0890117119841697
Walden University (Producer). (2012f). Team building [Video file]. Minneapolis, MN: Author.
Benedictine University Center for Values-Driven Leadership [benedictineCVDL]. (2018, July 6). Creating psychological safety at work in a knowledge economyAmy Edmondson, Harvard [Video file]. Retrieved from https://www.youtube.com/watch?v=KUo1QwVcCv0
TEDx Talks. (2014, May 4). Building a psychologically safe workplaceAmy EdmondsonTEDxHGSE [Video file]. Retrieved from https://www.youtube.com/watch?v=LhoLuui9gX8
Note: The approximate length of this media piece is 11 minutes.
