PART 1
Read and analyse the case study on Netflix, a US-based online media services provider and production company. Then write a well-formulated essay in response to the following questions:

Which of the four drivers of globalisation has been the most influential in the expansion of Netflix and to what extent do you think it is a globalised business?

Part 2
Write a reflective piece of 500 words, reflecting on your learning experiences during the study of LB170 using the Gibbs Reflective Cycle. You should focus particularly on the development of your business communication skills. Choose a skill or an aspect of business communication to write your reflection on.